On depot repairs
Sovereign offer our contracted clients a 365 days a year, 24 hours a day call out service where our engineers will be on site within an agreed specified time period.
Here at Sovereign, not only do we provide support for the mobile catering equipment on board trains, but we also provide repair solutions for all the equipment on the train galleys, supporting both train operating companies and train manufacturers with both on site and off site maintenance and repairs.
We offer both planned maintenance contracts and reactive maintenance contracts for both the fixed and removable equipment, tailored to suit our client’s needs and provide a service to ensure all equipment is in full working order and electrically safe for the end user.
Sovereign offer our contracted clients a 365 days a year, 24 hours a day call out service where our engineers will be on site within an agreed specified time period to repair all types of refrigeration and electrical systems on board trains.
Sovereign also provide off-site repairs for all types of commercial toasters, grills, hobs, coffee machines, water boilers and microwaves.
All equipment is checked, tested and repaired in accordance with the manufacturers’ guidelines.
“Very proactive and able to respond to customers requirements in a positive and professional manner”
“Sovereign have adapted very well to new site locations and contracts”
“Exceptional service and account management a breath of fresh air”
“Our Staff like working with the equipment and our passengers enjoy the benefits of it also”
“Sovereign On Line have supported us for over 10 years and we are happy with the service and account management they provide”
“We were recommended to Sovereign and I have no doubt I will be using Sovereign in the future for more trolleys”
“The repair and servicing of our trolleys works great Sovereign collect and deliver every Tuesday without fail”
“Very good service, really pleased with everything from enquiry to delivery and there after”
“A very good service overall from design to completion – Well done Sovereign”
“This is the second year we have worked with Sovereign and always found them efficient and helpful. The finished product is always of a high standard”